Frequently Asked Questions

 

 

 

(Q) My mother requires a special diet. Do you have a dietitian on staff?

(A) All AgeCare senior care communities have a regional dietitian consultant to regularly review our menus and their nutritional values. For a special dietary need, the dietician assesses the resident's requirements and recommends a prescribed diet, following-up regularly to ensure the special diet program is meeting the resident's needs.

(Q) What type of “outings” do you offer your residents?

(A) Aside from regularly scheduled trips to the malls, a nice drive, or just to go out for tea, occasionally arranged excursions to the museum or other municipal attractions and special events (parades, fairs, concerts) are featured. The recreational coordinators for each facility talk to the residents about their interests and organize activities around their response. The result could be a simple ride into the country or a picnic in a park.

(Q) Are pets allowed?

(A) Pets are allowed subject to approval. Residents with pets are required to sign a “pet care contract” undertaking to provide all the care and responsibility for their pet. We always encourage families and friends with pets to bring them for visits, but we maintain pet-free zones also.

(Q) How do you welcome and orientate new residents?

(A) AgeCare senior care communities operate on the principle of providing our seniors with quality personal care in a “home-like” surrounding. Our best references are our residents, and each facility has a Resident Welcoming Committee to make our new residents feel completely at home with their new friends. Our friendly staff readily recognizes new residents and they make a point of introducing themselves and their service responsibilities. We all strive to make new residents feel that they are truly welcomed to their new home!